Pricing

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Basic

Professional user research without limits

Free

What's included

  • Unlimited studies
  • Unlimited participant results per study
  • Great participant experience on any device (desktop or mobile)
  • Customizable welcome and thank you messages
  • Remote or lab, moderated or unmoderated
  • Detailed analysis tools to make sense of your results
  • Shareable public reports

Pro

Advanced features for all your studies

$49 /mo

Everything in Basic, plus...

  • Duplicate studies with one click NEW
  • Your branding on participant views and reports
  • Remove the UX Metrics link on participant thank you pages
  • Card and task order randomization to ensure unbiased results
  • Merge conceptually or semantically similar card sort groups
  • Allow task skipping on tree tests to reduce participant abandonment
  • Participant completion codes to verify unmoderated sessions
  • Private and password-protected report sharing
  • Export report data to XLS

Frequently asked questions

Where can I find participants for my study?

Many researchers recruit their own customers by email or social media, but there are also third-party services like TestingTime and Respondent that can help you affordably source participants.

How do participants access my study?

We provide you with a unique URL to your study that can be shared anywhere and accessed on any device with a browser and internet connection.

How do you process payments?

We use Stripe to securely process payments. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. You can read more details here.

How is my data secured?

UX Metrics is securely hosted with Render. Render's physical infrastructure is hosted and managed within Google Cloud Platform's (GCP) secure data centers GCP develops and deploy infrastructure software using rigorous security practices. Learn more here.

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